Effective Date: September 18, 2026
Fulfillment Classification: 100% Digital Services & Intangible Access
1. Absence of Physical Goods
KLG Ancient World and MythiLens specialize entirely in heritage research, mobile application software, digital epigraphic translations, and cloud-synchronized content. We do not sell, warehouse, ship, or physically deliver any tangible parcels, merchandise, or physical paper products.
2. Digital Fulfillment Timelines & Delivery Mechanisms
All transactions completed via our portal or integrated apps are fulfilled electronically:
- Secure Portal Clearance & Member Access: Activated instantaneously upon completing your 2-step OTP email verification.
- Patronage Receipts & Certificates: Electronically dispatched to your billing email via our transactional email provider (Resend) within 5 minutes of Razorpay settlement.
- MythiLens App Access / Quest Packs: Registered automatically to your user ID within your local SQLite replica and synced cloud state in real-time (<60 seconds).
3. Non-Receipt of Access Credentials
If you complete a digital contribution or request early access and do not receive account clearance within 30 minutes:
- Verify your spam/junk email folders for an OTP or receipt dispatch from
klgancientworld.com. - Ensure that your email address was not entered with a typographical error.
- Contact our support team directly at contact@klgancientworld.com or via WhatsApp at +91 7013225927 with your registered email and Razorpay ID for instant account manual provisioning.
4. Shipping Costs & Import Duties
Because all services are delivered over digital networks, no shipping fees, postage charges, packaging costs, or cross-border customs duties are applicable to any transaction on our website.